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11 July, 2016 | Service Area in TX

Why Accuracy is Important to Our Customers

Accuracy and reliability: two fundamental values we hold close here at Service Uniform. Accuracy is not only important to us from a business standpoint, but it is important to you, our customers. Here is how our process and our standards affect and improve your business.

Accuracy, or a lack of it, will have a huge impact on the overall experience of customers. When accuracy is maintained, the result is a happy customer that will be a long-time advocate of the brand–that’s our customers! We take order accuracy very seriously at Service uniforms, because we know you depend on us to get your employees’ uniforms to you on time, every time. We also ensure that your uniforms are properly cleaned, inspected, and replaced if needed

How are we able to guarantee accuracy? The answer is simple, RFID Technology. Our Blue Chip System® works with both barcodes and RFID chips at the same time to make sure we know exactly where your uniforms are at all times from the start or finish of our cleaning process.

How does the Blue Chip System® work? It uses two computer-aided sorts that put garments in perfect route, account, and wearer order. Each garment is identified the second it enters our facility. This technology allows us to automate service orders on repairs, keep track of garments through the cleaning process, and return your garments on time, with 100% accuracy.

How does the Blue Chip System® work? It uses two computer-aided sorts that put garments in perfect route, account, and wearer order. Each garment is identified the second it enters our facility. This technology allows us to automate service orders on repairs, keep track of garments through the cleaning process, and return your garments on time, with 100% accuracy.

We have certified inspectors who thoroughly inspect each garment, on a weekly basis. Our inspectors keep an eye out for normal wear and tear so that we can proactively replace or upgrade garments, free of charge, as part of our service. You can count Service Uniform to get your uniforms to you on time and in tip-top condition because we go the extra mile to ensure we deliver only the best to our customers.

The best way to deliver on our accuracy and reliability promises is to provide excellent customer service through the use of our dual system tracking. Our customer service agents are waiting for your call and will gladly answer any and all questions you may have regarding our services. At Service Uniform, accuracy and reliability are our number one priority.

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