How to Vet A Uniform Service Provider
Uniform service providers are not hard to find; it’s finding a good one that’s difficult. Before signing up for a long-term contract with a shady provider, learn how to vet a uniform service provider here.
Uniform services are a partnership, and it is important to choose the right partner. The wrong choice can make for costly and annoying problems that can interfere with your operations.
Here are three vital areas to look into when looking into the reliability of a potential uniform service provider:
Inspect Their Catalog to Vet a Uniform Service Provider
The kind and quality of products a uniform service company offers are a good indicator of what they can do. Don’t miss out on possible samples of the items that they offer. You might even snag multiple samples of the items that you need!
A reliable uniform service provider will provide only quality materials. They’ll take several factors into account when building their inventory. For example, fabric quality, material, and construction integrity, as well as appearance and overall durability in work uniforms. Whether you’re looking for commercial uniforms or industrial wear –they should offer only high-quality versions. They’re not motivated by cheap sales or selling something not needed. They understand the crucial role that uniforms play in business operations, and work to fulfill those needs.
Do They Have Effective Customer Support?
How does a uniform service provider take care of their customers? As important as product quality and service reliability are for your uniform service needs, how your provider treats you while you’re under contract with them is just as important.
Many service providers put only their best feet forward during their sales pitch, making grand promises and the friendliest of gestures to make a sale and get you to sign a contract. The true measure of a company’s reliability is on the caliber and expanse of customer support they offer.
One good gauge of an impressive customer support program is offering a single point of contact to respond to all of your needs and queries, or any concern that may arise. Another is how well they keep the process straightforward for you, usually by means of a dedicated account rep or handheld technology that serves as a one-stop portal to access information, contact support, or deal with invoices and payments.
It’s also important to take note of how well the company listens to your needs during consultation. True service goes beyond peddling uniform products in carefully designed catalogs; it involves sitting down with a customer, identifying and acknowledging the unique challenges and needs of the company, and finding solutions to meet those needs as efficiently and precisely as possible. Go for one that listens.
Do They Protect You From Uniform Loss
Every year, American businesses lose millions upon millions of dollars to linen and garment loss. The losses are so big and so expensive that it remains a mystery how tracking and tagging technologies are yet to become the standard for many Texas uniform service providers.
In your search for a reliable uniform service provider for your business, look into the safeguards and protections that the company employs to guard against linen and garment losses. One of the most popular methods in the market today is the use of RFID-tagging systems. This method uses microchips embedded onto each garment to help keep track not only of the garments’ location, but also helps accurately track usage, costs, and predict usage trends. This also helps prevent any accidental switching between employees.
Let’s Talk About Uniforms!
Interested in uniform services that you can rely on? Call Service Uniform today at (210) 226-2233 to start a conversation!